Privacy Policy

[Updated: 27-Nov-2018]

Introduction

Purple Cues Pvt Ltd (“PCPL”) is the licensed owner of the service hobbycue.com (also referred as our website, site, or platform). This Privacy Policy applies to information collected when you visit, access, or use the services that are available through our website.

By visiting, accessing, or using our website, you are agreeing to the terms of this Privacy Policy.

Registered User Information

When you sign up to become a Registered User, you need to provide personal information such as your name, email ID, personal phone number, password, location, and gender. Our website also prompts you to optionally share your profile picture. By submitting your personal information in our website, you are explicitly consenting to the use of your information for the purpose of enhancing your future experience.

For our website to recognise you as a registered member, you must sign in with your email address and password.  And if you do not explicitly logout,  our website remembers you so that you do not have to sign in for any subsequent visits.  In such cases, your email and password are never shared by our with anybody.

In addition, Registered Users may choose to use their Facebook or Google login accounts to automatically populate certain information on our registration page. If you use such third party logins, you are authorising us to collect, store, and use, in accordance with this Privacy Policy, any and all information that you agreed that Facebook or such other third parties could provide to us through their application programming interface. You control the information that we receive from Facebook or Google including, but not limited to, your first and last name, username, profile picture, unique identifiers and access tokens, and e-mail address.

Third Party Transactions

If you create an account, your name, address, email and phone number we will stored and used to populate the checkout for future orders.  If you purchase a service, purchase a product, book a venue, or book tickets for an event  through our website, you will be required to provide certain information to our third-party payment processors in accordance to the terms and conditions of their privacy policies and terms of use. Such information may include a debit or credit card number, expiration date, billing and shipping addresses. You authorise our third-party payment vendors to collect, process, and store this information. We do not store or process this information and disclaim any liability that may arise from such transactions.

Cookies

Similar to most websites, our website utilises “Cookies” and Web server logs to collect information about how our website is used. Cookies are small pieces of information that are stored by your browser on your computer’s hard drive. Cookies allow Web servers to recognise your computer and collect information about how you use our website.  We use cookies and your website usage information for identification and analysis.

Most web browsers automatically accept cookies. By changing the options on your web browser or using certain software programs, you can control how and whether cookies will be accepted by your browser. We understand and support your right to block cookies. However, blocking cookies may disable certain features on our website and may make it impossible for you to use certain services available on our website.

Session Data

When you view, access, or use our website, we automatically log the session data. Session data is generic information about your computer’s connection to the Internet and is anonymous and not linked to any personal information. Session data consists of information such as the IP address, operating system, browser used by you and the activities conducted by you on our website.

We collect session data to help us analyse the items users are likely to click on most, the manner in which users click preferences on our website, number of users browsing our website, frequency and time spent on our website. Session data also helps us diagnose problems with our servers and lets us administer our systems better. Although such data does not identify any visitor personally, it is possible to determine the Internet Service Provider (ISP) and the approximate geographic location from an IP address.

Comments

When you leave comments on our website, we collect the data shown in the comments form, your IP address, and browser user agent string to help detect any potential spam.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. You can read the Gravatar service Privacy Policy here: https://automattic.com/privacy/

External Sites

Our website may contain links to third party websites (“External Sites”). We have no control over the privacy practices of these External Sites. These websites may collect data about you, use cookies, embed additional third party tracking, and monitor your interaction with that embedded content.  As such, we are not responsible for the privacy policies of those External Sites. You should check the applicable third party privacy policy and terms of use when visiting any External Sites, and before providing any personal information to such External Sites.

Use of Information

Personal information provided by Registered Users is available to all users and visitors of our website. Personal information may also be published on our website as a part of any user’s  search results. Our website, authorised third parties, and service partners may use your information to support your interaction with us and to provide our services and products to you.

Our website also collects other personal details including, but not limited to your feedback, suggestions, views, posts, media, comments, and articles that may be shared/volunteered by you on our discussion forums or other pages on our website. Such information, being in the public domain, is available to all our website’s users and visitors.

We are not responsible for any third party use of your information, and this Privacy Policy does not apply to any information that you share in any of the above methods. In addition, please ensure that you do not violate any copyright laws if you cross-post information from other third party sources. The onus for such compliance is with you and we disclaim any liability that way arise from such copyright violations.

Access to Personal and Account Information

If you have an account or posted comments on our website, you may send an email request to info@hobbycue.com to receive the personal data we hold about you.

After you sign in, you may correct or update your account information by updating your user profile. Administrators of our website may also edit your personal information.

You may choose to  send us an email request to delete your personal data from our website. However, we retain the legal right to save any data we are obliged to keep for administrative, legal, or security purposes.

Retention Period of Personal Information

We will retain your personal information for as long as it serves the purposes for which it was initially collected as stated in this Privacy Policy, or subsequently authorised. We may continue processing your personal information for longer periods, but only for the time and to the extent that such processing serves valid purposes such as analysis, administrative, legal, and security purposes, and is subject to the protection of this Privacy Policy. After such time periods have expired, we may either delete your personal information or retain it in a form such that it does not identify you personally.

Data Security and Privacy

We are committed to the security and privacy of the personal information that we collect in accordance to this Privacy Policy. We will implement reasonable and appropriate security measures to protect your personal information from loss, misuse and unauthorised access, disclosure, alteration and destruction, taking into account the risks involved in processing and the nature of such data, and comply with applicable laws and regulations.

Disclosure to Third Parties

We may be required to disclose personal information in response to lawful requests by public authorities or third parties, including, but not limited to purposes such as judicial and legal requirements, regulatory compliance, outsourcing our support services, and protection of any and all of our rights or property.

Children’s Privacy

We require that users of the site are at least 13 years old and have their own e-mail ID.  We do not knowingly collect any personal information from children under the age of 13 through our website.  If you are under the age of 13, please do not give us any personal information. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children never to provide personal information to us without their permission.

If you have reason to believe that a child under the age of 13 has provided personal information to us, please contact us at info@hobbycue.com so that we may take immediate steps to delete the child’s information. 

Revisions to this Privacy Policy

This Privacy Policy is effective as of the date stated at the top of this Privacy Policy. However, in connection with specific products or services offered by us, you may be provided with privacy policies or statements that substitute or supplement this Privacy Policy. In addition, we may change this Privacy Policy from time to time and post the changes on our website as soon as they go into effect. Please refer to this Privacy Policy on a regular basis. By accessing or using our website after we make any changes to this Privacy Policy, you are deemed to have accepted such changes.

Queries / Concerns

For any queries or concerns regarding the Privacy Policy of our website, you may send an email to info@hobbycue.com

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